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OpenAI · resolved

Unable to create new ChatGPT Work threads in latest version of desktop app

The official title mentions Codex / Work. Exact affected components are unconfirmed.

Started:
Last official update:
Resolved:
Published incident duration: 382 minutes.

We have released an updated app version with the fix for Linux, macOS and Windows. Affected users should update to the latest version.

Read the full official incident ↗

MiniCrafts groups the provider's published notice by affected product. Unconfirmed scope stays unconfirmed. Published incident duration is not a measurement of downtime for every user.

What to do

Try Claude, Gemini or Perplexity for chat; for API apps, add a fallback provider.

Check current product status and troubleshoot · Usage limits and reset rules

Official update timeline

  1. · resolved

    We have released an updated app version with the fix for Linux, macOS and Windows. Affected users should update to the latest version.

  2. · identified

    We are actively working on a fixed app version for Windows.

  3. · identified

    We have identified the issue. We have released an updated app version for Linux and macOS. We are actively working to roll out the fix for Windows.

  4. · identified

    we have identified the issue, working on rolling back to the previous version.

  5. · investigating

    We are investigating the issue. Version 26.1002.51308 is affected

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